Module MIRS01

Missing Information Requests

Cut the missing information requests that slow a file: why MIRs happen, how to pre-empt them, and how to clear the ones that land.

Every MIR is a delay, and most are avoidable. This session covers the different types of missing information request, why they occur, and the practices that stop them before submission. It also covers how to deal quickly with the MIRs that do come back, so a file keeps moving.

What you will be able to do

  • ✓ Recognise the common types of missing information request
  • ✓ Prepare a file to pre-empt avoidable MIRs
  • ✓ Respond quickly to the MIRs that do land

Format

  • ✓ One live session of two hours, on Zoom, camera on
  • ✓ A small group, so there is room for real questions on real files
  • ✓ 2 CPD points for brokers, recognised by MFAA and FBAA
  • ✓ A free re-sit for six months if you want to revisit it

Part of these tracks

This module is included in these course tracks, or you can take it on its own.

In their own words

What past students say

“The result since we completed the training has been improved – we’re getting one to 2 touch formal approvals now, our servicing calculators are now more accurate…This training is not just for brokers who have been in the industry for a long time but also for brand-new brokers or support staff. The knowledge that Amanda imparted and the way she delivered the content was impeccable. We were very impressed.”
Tegan Saleh Operations Manager @ Complete Finance Management
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“I completed the [Self Employed] training with Amanda and I feel like it’s filled all those gaps…I found the training covered all those little niches and gave a very good general broad overview of everything you need to know. Feeling very confident to write an application after the training.”
Lawson Puho Mortgage Broker
Watch the full video from Lawson Puho →