Loan processors
Loan Processor
Our most popular track. Get Australian files to a clean, lodgement-ready standard.
The complete loan processing skill set, from a submitted deal through to a clean, lodgement-ready file. This is the track most brokerages start their processors on.
Format
- ✓ 8 live sessions of two hours each, on Zoom, camera on
- ✓ Small groups, so there is room for real questions on real files
- ✓ 16 CPD points for brokers, recognised by MFAA and FBAA
- ✓ Free re-sits for six months on any session you want to revisit
What is covered
8 two-hour modules from our module library, run in this order. The sequence can be tailored for a private team cohort.
- Compliance COMP01
The compliance a mortgage file needs: the documents, the Credit Guide and Privacy Statement, and a clean Preliminary Assessment.
What you will be able to do in Compliance
- Understand the legal requirements of a compliant file
- Obtain the documents compliance requires
- Explain the Credit Guide and Privacy Statement to a client
- Prepare and submit a Preliminary Assessment and Credit Proposal
- Mortgage Pricing PRIC01
Know what drives the rate a lender offers, and how to request, compare and explain pricing so the loan is structured properly.
What you will be able to do in Mortgage Pricing
- Explain the factors that drive the rate a lender offers
- Identify how LVR, loan structure and loan type change pricing
- Know when and how to request a pricing adjustment from a lender
- Compare pricing options across lenders for a client's scenario
- Work out what a rate difference does to repayments, and explain it clearly
- Credit Report Analysis CRA01
Read a credit report properly, and catch the history problems that sink an application before it reaches the lender.
What you will be able to do in Credit Report Analysis
- Read a credit report and explain what each section means
- Spot the credit-history issues that affect a loan application
- Cross-reference a client's stated position against their file
- Flag credit surprises early, before they cost you a decline
- Valuation Report Analysis VAL01
Interpret a valuation report, read risk ratings and essential repairs, and apply the figure to the loan amount.
What you will be able to do in Valuation Report Analysis
- Explain why lenders require valuations
- Choose the right valuation type for the situation
- Interpret risk ratings, essential repairs and suitability
- Apply a valuation to the final loan amount
- Supporting Documents Mastery SDM01
Collect, organise and review supporting documents so a file reaches the lender complete and submission-ready.
What you will be able to do in Supporting Documents Mastery
- Recognise the supporting documents a file needs
- Collect each document in the right format from the client
- Spot the nuances and errors that trigger rework
- Assemble a submission-ready document set
- Personal Liabilities PLA01
Identify a client's personal liabilities, verify them with the right documents, and factor them into servicing.
What you will be able to do in Personal Liabilities
- Identify the types of personal liabilities
- Know the documents that verify each liability
- Verify a client's stated liabilities
- Factor liabilities into a servicing calculation
- Missing Information Requests MIRS01
Cut the missing information requests that slow a file: why MIRs happen, how to pre-empt them, and how to clear the ones that land.
What you will be able to do in Missing Information Requests
- Recognise the common types of missing information request
- Prepare a file to pre-empt avoidable MIRs
- Respond quickly to the MIRs that do land
- Living Expenses LIVEXP01
Calculate living and investment property expenses accurately, and justify them under HEM without guesswork.
What you will be able to do in Living Expenses
- Work out what living expenses actually cover
- Explain what HEM captures and what it leaves out
- Calculate living and investment property expenses accurately
- Justify a client's living expenses to a lender
In their own words
What past students say
“The result since we completed the training has been improved – we’re getting one to 2 touch formal approvals now, our servicing calculators are now more accurate…This training is not just for brokers who have been in the industry for a long time but also for brand-new brokers or support staff. The knowledge that Amanda imparted and the way she delivered the content was impeccable. We were very impressed.”
Tegan Saleh Operations Manager @ Complete Finance Management “I would definitely recommend Amanda to anyone wanting to train or upskill on the loan applications and submission process because Amanda is really good at what she does.”
Kristine Camacho Offshore – Loan Processor