Existing brokers & their right hand
Mortgage Broker & Broker Support
For brokers and the person keeping their pipeline moving.
Covers the broker and support-staff workflow together, so a broker and their right hand are working to the same standard on every file.
Format
- ✓ 6 live sessions of two hours each, on Zoom, camera on
- ✓ Small groups, so there is room for real questions on real files
- ✓ 12 CPD points for brokers, recognised by MFAA and FBAA
- ✓ Free re-sits for six months on any session you want to revisit
What is covered
6 two-hour modules from our module library, run in this order. The sequence can be tailored for a private team cohort.
- Mortgage Pricing PRIC01
Know what drives the rate a lender offers, and how to request, compare and explain pricing so the loan is structured properly.
What you will be able to do in Mortgage Pricing
- Explain the factors that drive the rate a lender offers
- Identify how LVR, loan structure and loan type change pricing
- Know when and how to request a pricing adjustment from a lender
- Compare pricing options across lenders for a client's scenario
- Work out what a rate difference does to repayments, and explain it clearly
- PAYG Income Analysis PAYG01
Read PAYG income documents and apply the correct income to servicing, in line with lender policy.
What you will be able to do in PAYG Income Analysis
- Define PAYG income and its components
- Judge whether a given income can be used for servicing
- Apply lender income-verification policy correctly
- Put the correct income into a servicing calculation
- Self-Employed Borrowers SEB01
Assess self-employed borrowers with confidence: entity types, the income documents each needs, and how to read the returns.
What you will be able to do in Self-Employed Borrowers
- Identify the main self-employed entity types
- Know which income documents each entity needs
- Read self-employed tax returns and find the income
- Assess a self-employed applicant's full situation
- Missing Information Requests MIRS01
Cut the missing information requests that slow a file: why MIRs happen, how to pre-empt them, and how to clear the ones that land.
What you will be able to do in Missing Information Requests
- Recognise the common types of missing information request
- Prepare a file to pre-empt avoidable MIRs
- Respond quickly to the MIRs that do land
- Living Expenses LIVEXP01
Calculate living and investment property expenses accurately, and justify them under HEM without guesswork.
What you will be able to do in Living Expenses
- Work out what living expenses actually cover
- Explain what HEM captures and what it leaves out
- Calculate living and investment property expenses accurately
- Justify a client's living expenses to a lender
- Servicing SERV01
Complete servicing in Quickli and lender calculators, and work the adjustments when a deal will not service.
What you will be able to do in Servicing
- Complete servicing in Quickli and lender calculators
- Read where a servicing shortfall is coming from
- Work the adjustments when a deal will not service
- Account for lender policy and assessment-rate variations
In their own words
What past students say
“The result since we completed the training has been improved – we’re getting one to 2 touch formal approvals now, our servicing calculators are now more accurate…This training is not just for brokers who have been in the industry for a long time but also for brand-new brokers or support staff. The knowledge that Amanda imparted and the way she delivered the content was impeccable. We were very impressed.”
Tegan Saleh Operations Manager @ Complete Finance Management “I would definitely recommend Broker Performance Partners to any other broker wanting to train their existing staff or even onboard new staff to industry like I have…I see it as more an investment in the business and my team, rather than thinking that it’s an expense for the business, I think it’ll definitely pay dividends in the long run for my team and also me as a business owner.”
Aaron Connaughton Managing Director @ Blackbird Mortgage Solutions